New York Cares hiring Associate, Community Relations in New York City Metropolitan Area | LinkedIn (2024)

Job Description

Associate, Community Relations

About New York Cares

New York Cares exists to turn passion into action, leverage resources through partnership, and create long-lasting change across New York City. We have become the City's leading volunteer management organization by adapting and responding to our most pressing community needs – from everyday challenges like food insecurity and educational inequity to relief efforts in response to 9/11 and the COVID-19 pandemic. As we grow our team, we are committed to creating a workforce that reflects the communities we serve, and fostering a workplace where every employee feels valued, finds a place of belonging, and brings their authentic self to work.

about the Community relations team

New York Cares’ Community Relations team is critical to meeting the organization’s mission. This team identifies, cultivates, and retains relationships with hundreds of organizations in all five boroughs. The team works with those organizations externally and our design team internally to ensure that the programs our volunteers engage with are driven by the community partner’s priorities. Internally, the team also liaises with our volunteer and corporate engagement teams and our development team to create solutions across departments, centering the impact volunteers can have on our community partners.

About The Associate, community Relations

As an Associate on the Community Relations team, you will hold a portfolio of relationships with nonprofit organizations and schools throughout the city. You will be the expert and primary point of contact for these partners. Internally, you will leverage that expertise in contributing to the design of community-driven volunteer experiences, data collection, and evaluation. You will be a part of a team of Associates who meet regularly to consider growth opportunities for our partners, volunteers, team, and organization. This role involves significant interaction with key departments, namely Program Design and Evaluation, Volunteer Relations & Support, and Institutional Relations.

In This Role You Will

• Manage a portfolio of community partners including nonprofits, schools, parks, and other community organizations serving as the expert in those relationships.
• Facilitate strategic meetings with community partners and other external stakeholders to ensure strategic planning of programs to increase volunteer engagement and awareness.
• Communicate in person, on the phone, via virtual meetings, and in writing (email and text) with internal and external stakeholders daily.
• Monitor program processes, data, and evaluation using Salesforce, Excel, and Asana.
• Manage the calendar of internal and external meetings through Microsoft Office Suite (Outlook, SharePoint, Word, Excel, etc.).
• Commute to community partner locations throughout all five boroughs.
• Commute to the New York Cares office at least two days a week (Mondays and Thursdays).

This list is not an exhaustive job description. Additional duties may be assigned as needed.

Qualifications

Ideal candidates for the Associate, Community Relations role will possess:

• Commitment to and enthusiasm for New York Cares’ mission of engaging New Yorkers with service opportunities that address the pressing needs of the city.
• Commitment to and enthusiasm for diversity, equity, inclusion, and accessibility principles and practices.
• One to three years of experience with nonprofit organizations in an employed or volunteer capacity.
• Demonstrated skill in anticipating challenges and addressing them proactively through problem-solving, a mindset geared towards growth, and a collaborative approach.
• Exceptional adaptability and organizational skills, that demonstrate the ability to navigate through changing and conflicting priorities.
• Demonstrated ability to connect, engage, and communicate in written and verbal forms.
• Proficiency with Microsoft Office suite (Word, Excel, Outlook, etc.).

Our ideal candidate might come with these other experiences and skills:

• Proficiency with Salesforce.
• Proficiency with Asana or other project management software.
• Experience facilitating collaborative design sessions with multiple stakeholders.
• Monitoring and evaluation experience.

Compensation

The salary for this role is $59,400.

Salary is just one component of New York Cares’ total compensation package. We offer generous paid leave, including a winter holiday break, self-care days, and summer Fridays; comprehensive medical, dental, and vision coverage; access to a suite of e-learning courses; tax advantage accounts including a 403b Thrift Plan, FSA (Flexible Spending Account), and much more.

New York Cares is proud to be an Equal Opportunity and Affirmative Action employer. We are deeply committed to building a workplace where diversity, equity, and inclusion are valued and prioritized. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, disability, age, veteran status, or any other non-merit-based or legally protected grounds.